Betting Rules

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1. General betting requirements

You must be at least 18 years old, meet all account requirements and use the service only where online gambling is lawful. You are responsible for checking the laws that apply in the Australian state or territory, or other location, where you are physically present. Greenspin Casino may restrict access where use of the service is not permitted, where verification has not been completed or where other legal or operational requirements apply.

A player should hold only one personal account unless an exception has been expressly approved. Account details must be accurate, complete and kept up to date. You must not use another person's account, allow another person to use your account or place wagers on behalf of someone else. You are responsible for keeping login information private and for all activity carried out through your account until you notify the operator of suspected unauthorised access.

Wagers must be placed for personal entertainment and not for commercial purposes, syndicate activity or any arrangement that is prohibited by the applicable terms. You must have sufficient cleared funds or available balance before submitting a wager. A wager is not considered placed merely because a selection has been made or appears in a bet slip. It must be successfully submitted and accepted by the website.

• Check the game, selection, stake, odds or other displayed information before confirming a wager.
• Do not place a wager if the displayed information appears incomplete, incorrect or unclear.
• Do not use the service if you are under the influence of alcohol, medication or any substance that may affect your judgement.
• Do not attempt to bypass account, location, identity, payment or responsible gambling controls.
• Keep records of your wagers and review your account activity regularly.

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2. Placing, accepting and cancelling wagers

The information shown on a game or betting screen may include the available wager type, minimum or maximum stake, price, odds, potential return, game rules and any applicable conditions. This information can change before a wager is accepted. You should review the final confirmation carefully because the terms displayed at the time of acceptance generally govern that wager.

A wager may be declined, delayed, suspended or cancelled before acceptance for reasons including a technical issue, an unavailable market, a change in information, a risk or compliance review, an account restriction or an apparent error. The operator may also refuse a wager where required by law or where accepting it could compromise the fairness, security or proper operation of the service.

Once accepted, a wager usually cannot be changed or withdrawn unless a cancellation, cash-out or other feature is specifically made available for that product. Where such a feature is offered, it may be subject to conditions, processing delays, availability rules and changes in value. Selecting a feature does not guarantee that the request will be completed unless confirmation is displayed in the account.

You should not rely on a screenshot, browser notification or temporary display as proof that a wager has been accepted. The account transaction history, bet confirmation or other permanent record available through the website should be used to check the status of a wager. If a wager is missing, duplicated or displayed incorrectly, do not place another wager to compensate. Review the account and raise the issue through the available support process.

1. Select the relevant game or market and read the displayed rules.
2. Choose the selection and enter the intended stake.
3. Review all details, including the total stake and possible result.
4. Submit the wager once you are satisfied that the information is correct.
5. Check for an acceptance message and confirm the wager in your account history.

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3. Game rules, results and outcomes

Each game may have its own rules covering how rounds start, how selections are made, how wins are calculated, how ties or special outcomes are treated and how a result is settled. Those game-specific rules form part of the terms for the wager. If there is a difference between a general description and the specific rules displayed for the game, the applicable game rules and the website Terms and Conditions should be reviewed together.

Where a game uses randomised outcomes, each round is determined by the process used for that game. Previous results do not create a guarantee or prediction for future results. A pattern, streak or sequence does not change the underlying rules or improve the mathematical chance of a particular outcome. Players should not chase losses or treat a game as a way to earn income.

A result is normally determined by the official result recorded by the relevant game system or, where applicable, the official result published for the event. Results may be subject to verification before settlement. If an event is abandoned, postponed, interrupted, rescheduled or materially changed, the relevant product rules will determine whether the wager remains open, is cancelled or is settled in another way.

If a technical failure, software fault, communication problem or other error affects a game or wager, the operator may investigate the event and take reasonable corrective action. This may include voiding an affected wager, correcting an obvious display error or adjusting an account entry made in error. Where an outcome is disputed, the available records and system information may be used to establish what occurred.

• Read the rules before playing a new game or using an unfamiliar wager type.
• Check whether a game includes special symbols, bonus rounds, progressive features or separate conditions.
• Understand whether a displayed amount is a stake, a possible return, a balance entry or a promotional value.
• Remember that a displayed outcome may be provisional until the game or event is officially settled.
• Keep the confirmation or transaction reference available if you need to query a result.

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4. Settlement, payments and account records

After a wager is settled, the result and any applicable return will be recorded in the account. Settlement is based on the applicable game rules, the accepted wager details and the information available to the operator at the time of settlement. A return is not guaranteed simply because a wager appears to have won before the final settlement has been completed.

Account balances may include different categories, such as deposited funds, winnings, restricted funds or promotional amounts where promotions are available. Each category may be subject to different conditions. You should read any relevant promotion terms before using a promotional amount or accepting an offer. A promotion may have eligibility, contribution, expiry or withdrawal conditions, but those conditions will depend on the particular offer and should not be assumed.

Withdrawals and other account transactions may be subject to identity checks, payment verification, fraud prevention, financial crime controls and legal requirements. The name and payment details used should belong to the verified account holder unless an approved alternative process is provided. A transaction may be held, rejected or returned where the information is incomplete, the payment method is not supported or additional checks are required.

You should check your balance and transaction history regularly. If you believe a bet has been settled incorrectly, an amount has been credited or deducted in error, or an account entry does not match your records, raise the matter promptly through the available website support channel. Include the relevant date, game or wager reference and a clear description of the issue, but do not send sensitive payment details unless they are requested through a secure process.

• A wager must be accepted before it can be settled as a valid bet.
• Settlement may be delayed while a result, account or transaction is reviewed.
• Incorrect or duplicate credits may be reversed after investigation.
• Currency conversions, where relevant, may affect the displayed value of a transaction.
• The account record should be treated as the primary record of accepted wagers and completed transactions.

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5. Fair play, prohibited conduct and responsible gambling

Greenspin Casino expects players to use the website fairly and honestly. You must not interfere with the website, manipulate a game, exploit a software or pricing error, use automated systems without permission, create accounts to avoid restrictions or coordinate activity intended to obtain an improper advantage. You must also comply with identity, payment, location and security checks.

Suspected fraud, money laundering, collusion, account misuse, chargeback abuse or other prohibited conduct may be investigated. Access to the account or particular games may be restricted while an investigation is in progress. Where permitted or required, wagers may be reviewed, cancelled or referred to an appropriate authority. Any action will be considered under the applicable Terms and Conditions and relevant law.

Gambling involves financial risk and outcomes cannot be guaranteed. Set a budget before you play, decide how much time you can spend and stop when you reach either limit. Do not borrow money to gamble, use money needed for essential expenses or try to recover losses by increasing your stakes. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.

Responsible gambling tools may include deposit controls, time reminders, activity statements, breaks, account restrictions or self-exclusion, depending on availability and applicable requirements. A tool may take effect immediately or after a processing period, so do not continue to gamble while waiting for a requested restriction to apply. You can also seek help from an appropriate Australian gambling support service or a qualified health professional.

These Betting Rules are general information and do not replace the full Terms and Conditions or any specific game rules. The applicable wording is the version displayed on the website at the relevant time, subject to any rights and protections that cannot be excluded under Australian law. Greenspin Casino may update these rules when necessary. Players should review the current version before continuing to place wagers.